Last updated: November 2026

This Privacy & Cookie Policy explains how Padel Sports 100 Ltd (“Padel 100”, “we”, “us” or “our”) collects, uses, and protects your personal data when you visit our website, sign up for updates, make an enquiry, or otherwise interact with us. We are committed to protecting your privacy and handling your data in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who we are

The data controller responsible for your personal data is:

Padel Sports 100 Ltd
2413 Euro Business Park,
Little Island, Cork,
Ireland T45 AY89

Phone: 021 420 4529
Email: hi@padel100.ie

2. What data we collect

We may collect and process the following types of personal data:

• Information you give us directly — such as your name, email address, phone number, town or county, and any message or details you provide when you sign up for updates, complete an enquiry or contact form, register interest in a club, or get in touch about partnership or investment opportunities.
• Information we collect automatically — such as your IP address, browser type, device information, pages visited, time spent on the site, and how you interact with our pages. This is collected through cookies and similar technologies (see Section 8).
• Information from third parties — where you interact with services linked from our site (for example, our booking partner or investment platform), those providers may share limited information with us in accordance with their own privacy policies.

3. How we use your data

We use your personal data for the following purposes:

• To respond to your enquiries and provide the information or service you have requested;
• To send you updates about club openings, events and news, where you have signed up to receive them;
• To manage partnership, naming rights and investment enquiries;
• To operate, maintain and improve our website and understand how visitors use it;
• To comply with our legal and regulatory obligations.

4. Our legal basis for processing

We rely on the following legal bases under the GDPR:

• Consent — where you have given us clear permission to process your data, for example by signing up to our mailing list. You can withdraw your consent at any time.
• Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our website, and growing our network, provided these interests are not overridden by your rights.
• Legal obligation — where we are required to process your data to comply with the law.

5. Sharing your data

We do not sell your personal data. We may share it with:

• Service providers who help us run our website and business — such as hosting providers, email and CRM platforms, analytics services, and booking or payment partners — who process data on our behalf and under our instructions;
• Professional advisers such as legal, accounting and compliance advisers where necessary;
• Regulators or authorities where we are required to do so by law.

Where service providers are located outside the European Economic Area (EEA), we take steps to ensure your data is protected by appropriate safeguards.

6. How long we keep your data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When your data is no longer needed, we securely delete or anonymise it.

7. Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request erasure of your data (“the right to be forgotten”);
• Object to or restrict our processing of your data;
• Request the transfer of your data to another provider (data portability);
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at hi@padel100.ie. You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie) if you believe your data has been handled unlawfully.

8. Cookies

Our website uses cookies and similar technologies to help the site function, to understand how it is used, and to improve your experience. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Strictly necessary cookies — required for the website to function properly. These cannot be switched off.
• Analytics cookies — which help us understand how visitors use the site (for example, which pages are most visited) so we can improve it. We may use tools such as web analytics and heat-mapping services for this purpose.
• Functional cookies — which remember your preferences and choices to provide a more personalised experience.

You can control and manage cookies through your browser settings, and you can usually set your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect how the website functions.

9. Webchat & Customer Support

When you use the live chat feature on our website, we collect the following information:

• Chat Content & Metadata: Transcripts of your conversation, uploaded files, timestamps, and device/browser details.
• Contact Information: Any personal details (such as your name, email address, or phone number) you provide during the chat.

How We Use This Data:

We process this information to respond to your inquiries, provide customer support, and improve our services.

Third-Party Vendors & Storage:

Our webchat service is powered by 8×8, a third-party service provider. Your chat logs and related metadata are securely transmitted and stored on their servers in accordance with their privacy standards.

Cookies & Data Retention:

The chat widget uses essential cookies/local storage to maintain your active session across web pages. Chat transcripts are retained for 30 days for quality assurance and follow-up support, after which they are automatically deleted or anonymised.

Your Rights:

You have the right to request a copy of your chat transcripts or ask for their deletion at any time by contacting us at hi@padel100.ie.

10. Third-party links

Our website may contain links to third-party websites and services, including our booking partner and investment platform. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before providing any personal data.

11. Changes to this policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this Privacy & Cookie Policy or how we handle your personal data, please contact us:

Padel Sports 100 Ltd
2413 Euro Business Park, Little Island, Cork, Ireland T45 AY89
Phone: 021 420 4529
Email: hi@padel100.ie